Requesting a stop payment
Sometimes you realize you’ve written a check for the wrong amount, or need to cancel a purchase after mailing a check. There are several situations when you might need to undo a scheduled electronic funds transfer. OCCU is happy to stop payment in situations where the amount has not been processed - without charging you a fee.
You may submit your request for a stop payment through Internet or Mobile Banking or by calling OCCU as soon as possible with basic financial information about the item or items you wish to cancel.
Unfortunately, you cannot use Internet Banking to place a stop payment on a check that has been converted to an electronic debit. All such requests, along with those for ACH debits and preauthorized electronic funds transfers, must be done by phone or in person.
Stop payment does not work for Bill Pay. For Bill Pay stop payments, a Phone Representative will be happy to assist you. Please call:
Local: 541.687.2347
Out of Area: 800.365.1111